Contact Us

We put a lot of research into ranking and reviewing online casinos for New York players, and we'd rather hear from you than have a mistake sit uncorrected. Whether you've spotted an error in a review, want to flag a bonus term that's changed, or have a general question about how Best New York Online Casinos works, this page tells you what we can help with and what to expect when you reach out.

What We Can Help With

• Corrections and updates — Bonus offers, wagering requirements, and licensing details change. If something on the site looks out of date, let us know which page and what changed, and we'll verify it.
• Editorial questions — If you want to understand why a site is ranked where it is, or how our editorial rating differs from a customer review score, we're happy to explain our reasoning.
• Partnership and business enquiries — Operators and industry contacts can reach out about listings. As explained on our About Us page, commercial relationships never determine where a site ranks.
• General feedback — Praise, criticism, and suggestions for what to cover next all help us improve the site.

What This Page Isn't For

We're a review and comparison site, not a casino operator. That means we can't help with account logins, deposits, withdrawals, bonus credits, or any dispute tied to a specific gambling site. If you have an issue with your account at one of the operators listed on this site, that casino's own customer support or live chat team is the right place to go — they hold your account details and we don't.

We also can't offer legal or tax advice. If you have questions about how gambling winnings are taxed, or how New York's gambling laws apply to your personal situation, speak with a licensed accountant or attorney rather than relying on anything read here.

Before You Write to Us About Legality

A question we get often enough to answer here directly: online casino gaming is not currently regulated or legal in New York state. New York permits regulated online sports betting, but real-money online casino games such as slots, blackjack, and live-dealer tables are not licensed for New York residents through in-state platforms. Any site claiming to offer New York-licensed online casino games should be treated with caution, and we flag licensing status clearly in our individual reviews rather than assuming it. If you're unsure whether a specific operator is appropriate for your circumstances, check that operator's own licensing page and consider consulting a legal professional.

If You're Struggling With Gambling

If you or someone you know is showing signs of problem gambling, this page isn't the right channel for support, but help is available around the clock. Contact the National Council on Problem Gambling helpline at 1-800-GAMBLER, or New York's own HOPEline at 1-877-8-HOPENY, for confidential support. Our Responsible Gambling page has more detail on limit-setting tools and self-exclusion options offered by individual operators.

How to Reach Us

Use the contact form or email address provided elsewhere on this site to send your message. Include as much detail as you can — the page URL, the specific claim or figure in question, and any supporting information — so we can look into it without back-and-forth. We read every message that comes in, though as an independent editorial team we can't guarantee a response time for every enquiry.

For questions about how we source and score the sites we cover, our About Us page walks through the process in full. If you're looking for our terms of use or how we handle affiliate relationships, that's covered on our Terms and Conditions page.

A Note on Age and Eligibility

This site is intended for adults aged 21 and over. We do not knowingly communicate with or collect information from anyone under that age, and any enquiry that suggests the sender is underage will not be actioned beyond directing them to appropriate resources.